{"id":36278,"date":"2025-10-24T03:11:23","date_gmt":"2025-10-24T03:11:23","guid":{"rendered":"https:\/\/agooka.com\/news\/usa\/alaska-air-is-grounding-all-its-flights-because-of-an-it-outage\/"},"modified":"2025-10-24T03:11:23","modified_gmt":"2025-10-24T03:11:23","slug":"alaska-air-is-grounding-all-its-flights-because-of-an-it-outage","status":"publish","type":"post","link":"https:\/\/agooka.com\/news\/usa\/alaska-air-is-grounding-all-its-flights-because-of-an-it-outage\/","title":{"rendered":"Alaska Air is grounding all its flights because of an IT outage"},"content":{"rendered":"<figure><img decoding=\"async\" src=\"https:\/\/i.insider.com\/68fad2e60be9845f2dc5039f?format=jpeg\" alt=\"alaska airlines\"\/><figcaption>Alaska Airlines grounded all flights on Thursday after a tech outage \u2014 its second major IT failure this year.<\/p>\n<p>Mario Tama\/Getty Images<\/p>\n<\/figcaption><\/figure>\n<ul>\n<li>Alaska Airlines grounded all flights nationwide Thursday evening due to a tech outage.<\/li>\n<li>The FAA said the ground stop also covered its regional arm, Horizon Air.<\/li>\n<li>It&#039;s the airline&#039;s second major IT outage this year \u2014 it also grounded flights in July for that reason.<\/li>\n<\/ul>\n<p>Alaska Airlines said it had grounded all flights across the US on Thursday evening after a tech outage disrupted its operations \u2014 the second major IT failure to hit the carrier this year.<\/p>\n<p>The Federal Aviation Administration said the carrier also requested a more than two-hour ground stop for its subsidiary, Horizon Air.<\/p>\n<p>&quot;Alaska Airlines is experiencing an IT outage affecting operations. A temporary ground stop is in place. We apologize for the inconvenience,&quot; Alaska Airlines said in a statement on social media.<\/p>\n<p>The airline advised customers to check their flight status before heading to the airport if they&#039;re scheduled to fly on Thursday night.<\/p>\n<p>In response to Business Insider, Alaska Airlines said in a statement that the outage began about 3:30 p.m. on Thursday, following a failure at its primary data center.<\/p>\n<p>&quot;The IT outage has impacted several of our key systems that enable us to run various operations, necessitating the implementation of the ground stop to keep our aircraft in position,&quot; the airline said, adding that flight safety was never compromised.<\/p>\n<p>The company also said the issue did not affect Hawaiian Airlines flights and that the outage was not a cybersecurity incident.<\/p>\n<p>At press time, a notice on the airline&#039;s website said it&#039;s offering a &quot;flexible&quot; travel policy for customers who want to change or cancel their flights due to the outage.<\/p>\n<p>It applies to tickets purchased on or before Thursday with original travel dates from Thursday to Friday. Travelers can rebook for new flights between Thursday and Monday.<\/p>\n<p>Alaska Airlines&#039; primary hub is on the West Coast, and it serves more than 140 destinations across 37 states and 12 countries. Its parent company, Alaska Air Group, employs over 30,000 people.<\/p>\n<p>Customers took to social media to report issues accessing the airline&#039;s website and mobile app.<\/p>\n<p>&quot;Unfortunately, we are experiencing an error on our system, but our IT team is working to get this resolved as soon as possible,&quot; Alaska Airlines said in response to an X user who said she experienced issues with the airline&#039;s app.<\/p>\n<p>The outage comes just as Alaska Air reported quarterly earnings this week, showing that a previous IT meltdown in July had hurt its results.<\/p>\n<p>In its third-quarter report released Thursday, Alaska Air said higher fuel and non-fuel cost pressure resulting from an IT outage in July forced it to lower its full-year profit outlook.<\/p>\n<p>The carrier reported adjusted earnings of $1.05 per share for the quarter, missing analysts&#039; average estimate of $1.13 apiece.<\/p>\n<p>Representatives for Alaska Airlines did not immediately respond to a request for comment from Business Insider.<\/p>\n<p>Read the original article on Business Insider<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Alaska Airlines grounded all flights on Thursday after a tech outage \u2014 its second major IT failure this year. Mario Tama\/Getty Images Alaska Airlines grounded all flights nationwide Thursday evening due to a tech outage. The FAA said the ground stop also covered its regional arm, Horizon Air. It&#039;s the airline&#039;s second major IT outage [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":36279,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[20],"tags":[],"class_list":{"0":"post-36278","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-usa"},"_links":{"self":[{"href":"https:\/\/agooka.com\/news\/wp-json\/wp\/v2\/posts\/36278","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/agooka.com\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/agooka.com\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/agooka.com\/news\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/agooka.com\/news\/wp-json\/wp\/v2\/comments?post=36278"}],"version-history":[{"count":0,"href":"https:\/\/agooka.com\/news\/wp-json\/wp\/v2\/posts\/36278\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/agooka.com\/news\/wp-json\/wp\/v2\/media\/36279"}],"wp:attachment":[{"href":"https:\/\/agooka.com\/news\/wp-json\/wp\/v2\/media?parent=36278"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/agooka.com\/news\/wp-json\/wp\/v2\/categories?post=36278"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/agooka.com\/news\/wp-json\/wp\/v2\/tags?post=36278"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}