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Elon Musk called violent crime in San Francisco \u201chorrific\u201d and moved the offices of his social media business X outside the city in 2024 because of safety and business considerations. Other local tech companies have attempted to address their security concerns by partnering directly with cops.<\/p>\n
Airbnb and Salesforce are among businesses that for years have contracted San Francisco police to protect their offices on a regular basis, according to public records obtained by WIRED. Airbnb, for example, spent roughly $428,443 for the presence of uniformed, armed officers in 2024, the most recent year for which complete data was received. Salesforce shelled out about $727,907 through a security vendor. The payment amounts have not been previously reported.<\/p>\n
Salesforce hired police to protect its offices in San Francisco\u2019s tallest structure, known as Salesforce Tower, as well as a nearby building in the city\u2019s busy downtown area. It also spent nearly $41,000 for officers at its TrailblazerDX 2024 conference hosted at the city\u2019s convention center.<\/p>\n
The security practices of tech companies in San Francisco have received renewed attention in recent weeks after a man allegedly threw a molotov cocktail toward the home of OpenAI CEO Sam Altman and tried to barge into the company\u2019s headquarters by ramming a chair into the building\u2019s glass doors. Authorities allege the suspect wrote a document criticizing AI technologies that outlined a goal to kill Altman and referenced the names of other AI executives. He is facing state and federal prosecution but hasn\u2019t entered formal pleas yet.<\/p>\n
OpenAI and Anthropic, the two leading generative AI model developers based in San Francisco, have not been regular customers of the city rent-a-cop program, according to police spokesperson Allison Maxie.<\/p>\n
Salesforce, Anthropic, and Airbnb declined to comment. OpenAI did not respond to requests for comment.<\/p>\n
The contracting program is known locally as 10B, which is also the section of the city code authorizing it. Any person, company, or organization that desires extra personnel or equipment for \u201claw enforcement purposes\u201d can request \u201csuch personnel to perform such services,\u201d as long as the police chief signs off on it first. Under the law, companies pay the same hourly rates for officers that the city would, including overtime. In early 2024, the rate for a standard officer was $135 an hour during the day, while a lieutenant fetched up to nearly $190 at night, records show.<\/p>\n
The program is often used by organizations hosting concerts, events, and conferences, as well as by sports teams that need additional security. The largest spender in 2024 was the San Francisco Giants baseball team, with a bill approaching $1.9 million. That year, at least four National Basketball Association teams paid a collective sum of about $16,500 for police escorts.<\/p>\n
Several tech companies used the program on one-off bases in 2024. Records list OpenAI as paying $813.43 for unspecified coverage at the Asian Art Museum, Microsoft having a single bill of $1,622.16, and Zoox running a tab of $838.43. Occasional or one-time customers in prior years have included Affirm, Cruise, Datadog, and Fanatics.<\/p>\n
Zoox spokesperson Marisa Wiggam said police protected a large offsite gathering for employees and that it is open to using the program again if a need arises. Microsoft and Affirm declined to comment. The other companies did not respond to requests for comment.<\/p>\n
The program has been used more regularly by houses of worship, office building landlords, retail stores, and bank branches, including Apple, Bank of America, Best Buy, Bloomingdale\u2019s, Chase, Lululemon, and Sephora, records show. The firm Security Industry Specialists paid over $1.2 million in 2024 for what police records described as coverage at three Apple stores, making it the year\u2019s second-largest customer.<\/p>\n
An estimated 80 percent of police departments across the country allow moonlighting by officers informally or through formal policies like San Francisco\u2019s, according to a survey from over a decade ago by Seth Stoughton, faculty director of the University of South Carolina\u2019s Excellence in Policing & Public Safety Program. Some cities have raised concerns about the conflicts of interest and liability risks posed by the arrangements. But agencies that permit them say they benefit community relations and officers\u2019 wallets, Stoughton\u2019s survey found.<\/p>\n
In San Francisco, the moonlighting program has drawn recent criticism from city officials who have accused officers of potentially abusing sick leave and sidestepping their main duties to instead earn overtime pay on security shifts that they might perceive as easier. Other concerns include potential burnout caused by the extra patrols and geographic disparities related to where the gigs occur. Last year, then-assistant police chief David Lazar downplayed abuse fears and called the program \u201ca big win\u201d for making officers more visible at no cost to taxpayers. The department\u2019s statistics show violent crime rates have fallen the past two years and are continuing to decline in 2026.<\/p>\n
But there isn\u2019t clear evidence showing that hiring public police officers leads to better outcomes than using private security, according to several law enforcement experts. \u201cThere's no research on whether hiring off-duty officers as opposed to security guards is better or more effective for private businesses,\u201d Stoughton says. The San Francisco program\u2019s many repeat customers, however, suggest they do find some value in it. Airbnb and Salesforce have been clients dating back to at least 2019, a year in which Autodesk, Coinbase, Fitbit, Oracle, Turo, Twitter, Uber, and Y Combinator also contracted officers.<\/p>\n
Turo has no records of an arrangement, and Coinbase takes appropriate security measures to protect its workforce, according to spokespeople for the companies. The other organizations didn\u2019t respond to requests for comment.<\/p>\n
WIRED learned about the program in November 2023 after noticing two police officers relaxing in a police cruiser outside the offices of the hardware startup Humane. The company, which was later sold to HP, had sought a police presence from 10 am to 6 pm on weekdays to \u201cpatrol buildings, keep employees and buildings safe,\u201d according to its request to the city.<\/p>\n
An information sheet the police department provided to officers advised them to look out for a particular individual who had prior arrests and \u201ca history of harassing the employees and vandalizing the buildings\u201d of Humane.<\/p>\n
\u201cYour responsibilities are the safe passage for employees in the area and safeguarding the buildings belonging to Humane,\u201d the advisory stated. \u201cThey would like you to rove from one building to the other from time to time to create a visual presence in the area.\u201d It also instructed the cops to \u201ccoordinate any breaks with their security team.\u201d<\/p>\n
Over the course of about three months in late 2023, San Francisco police charged Humane, which raised $241 million from venture capitalists, more than $27,000 to have officers stationed outside, according to invoices.<\/p>\n
Musk\u2019s X was also briefly a customer in early 2023, shortly after the billionaire acquired the company and it was still known as Twitter. In the first quarter of that year, it paid $20,711.48 for police officers\u2019 protection, records show.<\/p>\n","protected":false},"excerpt":{"rendered":"
Save StorySave this storySave StorySave this story Elon Musk called violent crime in San Francisco \u201chorrific\u201d and moved the offices of his social media business X outside the city in 2024 because of safety and business considerations. Other local tech companies have attempted to address their security concerns by partnering directly with cops. Airbnb and […]<\/p>\n","protected":false},"author":1,"featured_media":49646,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[36],"tags":[],"class_list":{"0":"post-49645","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-business"},"_links":{"self":[{"href":"https:\/\/agooka.com\/news\/wp-json\/wp\/v2\/posts\/49645","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/agooka.com\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/agooka.com\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/agooka.com\/news\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/agooka.com\/news\/wp-json\/wp\/v2\/comments?post=49645"}],"version-history":[{"count":0,"href":"https:\/\/agooka.com\/news\/wp-json\/wp\/v2\/posts\/49645\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/agooka.com\/news\/wp-json\/wp\/v2\/media\/49646"}],"wp:attachment":[{"href":"https:\/\/agooka.com\/news\/wp-json\/wp\/v2\/media?parent=49645"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/agooka.com\/news\/wp-json\/wp\/v2\/categories?post=49645"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/agooka.com\/news\/wp-json\/wp\/v2\/tags?post=49645"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}