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How Heathrow partnered with Salesforce to build a customer-service AI agent
Heathrow's AI assistant handles traveler inquiries via WhatsApp, reducing the need for phone calls.Heathrow leveraged its longtime partnership with Salesforce to create the tool,...
Greg Brockman Officially Takes Control of OpenAI’s Products in Latest Shake-Up
Save StorySave this storySave StorySave this storyOpenAI told staff on Friday that it would reorganize the company as part of an ongoing effort to...
The Russian Federation is preparing new operations from the territory of Belarus; the Defense...
The Russian Federation is preparing new operations from the territory of Belarus; the Defense Forces have been instructed to prepare a response plan -...
This $5 elbow pad for my desk changed my life — and now I...
I bought myself an elbow rest pad on Temu last year. It was marketed to nail technicians. Which makes sense — like using a...
Companies Keep Slashing Employees’ Benefits for the Worst Reasons
Save StorySave this storySave StorySave this storyEmployee benefits are in the spotlight this week, and that’s because of three recent stories about US companies...