Google transforms Gmail with AI Inbox and natural language search

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Google transforms Gmail with AI Inbox and natural language search

Google has launched an AI Inbox for Gmail, AI Overviews in search, and a Proofread feature, alongside expanding access to other AI tools for all users. These updates aim to deliver personalized task overviews and streamline email management through optional AI functionalities.

The AI Inbox introduces a dedicated tab with two primary sections tailored to user needs. The “Suggested to-dos” section presents summaries of high-priority emails that demand immediate action. For instance, it highlights a reminder about a bill due the following day or a prompt to contact a dermatologist to verify a mailing address for shipping a prescription refill. This setup surfaces critical items that might otherwise require manual scanning of numerous messages.

The “Topics to catch up on” section aggregates updates from various emails and organizes them into specific categories such as Finances and Purchases. Examples include notifications like “Your Lululemon return is being processed, and your order of Metal Vent Tech shirts has been delivered” or “Your end-of-year statement is now available from Wealthfront.” This categorization enables quick scanning of grouped information without navigating individual threads.

Blake Barnes, Vice President of Product at Google, described the feature during a briefing with reporters: “This is us delivering on Gmail proactively having your back, showing you what you need to do and when you need to do it.” He emphasized that the traditional inbox layout persists unchanged. Users retain full control, as the AI Inbox operates as an optional view that can be toggled on or off to filter incoming mail noise as desired.

Google: Video

Google plans to deploy the AI Inbox initially to trusted testers. Broader availability will follow in the coming months, allowing gradual integration based on feedback from early participants.

AI Overviews in Gmail search enable users to query their inbox with natural language questions, yielding immediate responses rather than requiring keyword searches across multiple emails. This shifts the process from sifting through results to direct extraction of relevant details.

A practical example involves asking, “Who was the plumber that gave me a quote for the bathroom renovation last year?” The system generates an AI Overview that draws from inbox content, highlighting the plumber’s name and quote specifics at the top. Blake Barnes explained: “We scour every email in your inbox, and we give you the answer to your questions right at the top.” He added, “So just like AI Overviews in Google Search, you can ask natural language questions to get an AI-powered response. However, in Gmail, the model relies solely on your email, your personal memory brain, to generate the response.”

This search capability processes data exclusively from the user’s emails. Google confirms that personal content does not contribute to training foundational models. All Gmail AI features remain optional, with personal data handled in a strictly isolated environment. The functionality rolls out first to Google AI Pro and Ultra subscribers.

The Proofread feature analyzes email drafts to enhance clarity and structure through one-click suggestions. It addresses word choice, promotes conciseness, encourages active voice usage, recommends splitting complex sentences, and corrects misused words. This tool functions analogously to services like Grammarly, providing inline refinements directly within Gmail.

Video: Google

Specific corrections include changing “might inflict disturbance” to “might disturb” for precision and simplicity. It also identifies homophone errors, such as substituting “weather” with “whether” in appropriate contexts. These adjustments refine phrasing without altering the original intent, supporting professional communication standards.

Proofread deploys to Google AI Pro and Ultra subscribers, aligning with other premium AI enhancements. Google positions this as an integrated alternative to external proofreading tools or generative AI platforms like ChatGPT for email polishing.

Google simultaneously extends three previously subscriber-exclusive features to all Gmail users: “Help Me Write,” AI Overviews for threaded emails, and “Suggested Replies.” This expansion broadens access to core AI assistance.

“Help Me Write” generates complete emails from a single user prompt, streamlining composition for replies or new messages by incorporating specified content and style.

AI Overviews for threaded emails condense long chains with multiple replies into concise summaries, extracting key points and decisions for efficient review. “Suggested Replies” analyzes conversation context to propose responses that align with the user’s established tone and voice, facilitating quick, relevant interactions.

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